CUSTOM CANDLE IDEAS | BOOK PROMOS | EVENTS | SHOWERS | WEDDINGS | SUBSCRIPTION BOXES | PRE-ORDER INCENTIVES
Do you have a great idea for a candle that I don’t currently offer? Want to use a candle to help promote a book/for a giveaway? Need candles for a special occasion? Request a custom order and I’d be happy to work with you on your idea!
** PLEASE READ ALL DETAILS BEFORE CONTACTING ME REGARDING CUSTOM ORDERS **
- Moving forward, custom candle orders will be processed by email ONLY.
- If this listing reads “SOLD OUT”, I am not currently taking custom candle orders.
- If listing reads “IN STOCK”, please email prior to purchasing and we can work out the details for the custom. Please do NOT purchase until I have confirmed your order. If your custom order is purchased prior to contacting me, please note that this may result in cancellation of order (with refund) or a delay due to insufficient processing time.
- Orders will be handled on a first come, first serve basis. Processing time for custom orders, depending on your desired quantity, will be about 5 – 15 business days.
- Custom orders cannot be: layered candles, previous candles of the month, retired scents. These are sometimes restocked and layered candles are too time-consuming and too small of individual quantities for each layer to be processed as customs. I apologize but this is non-negotiable.
- To request a custom order, please email me at email@example.com with the following information regarding your requested custom candle BEFORE ordering:
- Candle Name (cannot be a trademark or copyright, ask if you have questions)
- Candle Color (I will match to the best of my ability. Not currently processing customs with swirls, splatter, drips, or mica/glitter)
- Fragrances (choose from 1-5 fragrances to blend! More than five scents tend to get lost in each other and is hard to do in such a small batch. Send me your thoughts or browse the Novelly Yours Scent Library. Please list them in the order you would like them from top note (first) to base note (last). Please note that some scents are natural base and some are natural top notes. I will do my best to balance them according to your preferences.)
- Candle Container (8oz tin OR 9oz jar. Bulk options (multiples of the same candle) may have allow more/smaller options)
- Label Color (it will look like the regular, traditional Novelly Yours labels. You may pick the color for the text & background. I cannot currently make fully custom labels with artwork/photos, etc)
- Quote, if desired (if you would like a quote, it is included on a separate label, per usual design. You MUST provide the quote itself, book title (or series title if that’s what you want to reference) and author for all of that information to be included. Quote label appears on the back of the 9oz jar and on the front of the 8oz tin.)
CUSTOM CANDLE IMPORTANT FAQS:
- Availability: I will be periodically updating when I am able to take on custom orders! IN STOCK on this listing means I am currently processing orders and feel free to email with all your details! OUT OF STOCK means not currently accepting requests. They will be first come, first serve. I cannot reserve any spots since I receive multiple requests to do so!
- Cancellations: Custom orders can only be cancelled if production has not been started. Please do not purchase/request a custom candle if you feel you may have to back out of it! Once I have ordered special supplies or started your custom order, I can no longer refund your money (except for shipping, if it has not already shipped).
- Returns or damages: Custom orders cannot be returned. If there is an issue in shipping or damages occur, we can take it on a case-by-case basis to assess how we will handle the issue. I must have photos in order to potentially refund money for any damages or candle issues!
- What if I don’t like how it turned out? If you are unhappy with how your candle turned out, please contact me immediately and we can try to figure out a happy solution! Please know that I am doing my best to take your ideas as you noted! Ordering a custom candle online can be exciting and tricky so please be open to a couple different possibilities. I always try to get you exactly what you ask for but sometimes scent/color combos in small batches are hard to get JUST right because of how small they are!
- Labels: Please note that since my label supplier requires a minimum of at least 50 labels, I cannot produce custom orders on the vinyl-type label that the regular Novelly Yours candles have. Custom order labels will be more like the paper texture still featured on the tins (like the regular candles of the month in 8oz tins). This will be the label type for ALL customs. Custom labels will be processed in the format of the regularly stocked candles. I am not currently creating any new labels in the design of those featured in the exclusive monthly boxes (photo backgrounds, etc) as those are exclusive and backgrounds are separately purchased for those designs.
- How to purchase: Please clear your custom design with me before purchasing so we both know we can create your beautiful design! After we have the OK, you may purchase through this listing according to your desired size. This candle may be purchased alongside other items you may want from the shop and they will all ship together.
Please note that custom orders will start at a slightly higher price than regular listings and may take a little bit longer lead time due to the extra time and labor required to make a one-of-a-kind creation!
BULK ORDERS | Novelly Yours is also open to bulk and wholesale orders! If you need candles for a big event, mailing, promo, or subscription box, I’d love to be considered as your candle source! Discounted pricing available for bulk orders and subscription boxes and wholesale pricing available for brick and mortar sellers as well wholesale-sized subscription box orders. Send me an email with your estimated number needed, desired container, and desired size, and I’d be happy to provide you with a pricing estimate!
LEAD TIME | Custom candles may have a bit longer lead time due since they are in small runs and I produce them alongside my regular orders and any bulk orders that I may be handling at the time. Please email me for any BULK orders & and we can work on a timeline! Regular custom orders may take 5-15 business days to process and ship.
If your idea is a hit, it may even be come a permanent fixture in the shop! (I will always as permission before I add but do so.)
AVAILABLE SCENTS TO CHOOSE FROM (link will take you to an Excel spreadsheet): Novelly Yours Scent Library
SHIPPING | All custom candles are hand-poured and made to order so please allow 5-15 business days lead time prior to shipping. Any (total) orders under 1lb will be shipped USPS First Class. Any orders 1lb or over will ship USPS Priority Mail (domestic). Items expected to ship within 7 – 10 business days of payment. International items will ship USPS First Class mail. (Please note that USPS First Class mail does NOT include insurance and should any issues arise with your custom candle during shipping, we will not be able to file a claim for it.)
- Custom Candle in 9oz Jar $16.00
Create a custom candle choosing fragrances, color, label color (label will be standard store design), name, and quote, if desired.
- Custom Candle in 8oz Clear Tumbler $17.00
Create a custom candle choosing fragrances, color, label color (label will be standard store design), and name.
- Bulk & Wholesale Custom Candles VARIES
Create a custom candle design choosing fragrances, color, label color (label will be standard store design unless otherwise negotiated), and name. Pricing available upon request.