Custom Candle (Design Your Own)

Do you have a great idea for a candle that I don’t currently offer? Want to use a candle to help promote a book/for a giveaway? Need candles for a special occasion? Request a custom order and I’d be happy to work with you on your idea!

Looking for a bulk or wholesale order? I have more details on the wholesale page, or feel free to send me an email with any questions!

** PLEASE READ ALL DETAILS BEFORE CONTACTING ME REGARDING CUSTOM ORDERS **

• Custom candle orders will be processed by email ONLY.
• NEW in 2021: Custom candles moving forward must be purchased in a quantity of at least 16oz (two 9oz, two 8oz). 
  • HOW COME?? The more I make custom candles, the more I feel unhappy with their results in such small batches. It’s difficult to get that rich, complex blend in such a small amount of wax and allows me little to no room to adjust as I’m making a batch. Soy wax also requires a specific stir time and many times the wax cools too quickly by the time I’m done stirring. 
• If this listing reads “SOLD OUT”, I am not currently taking custom candle orders.
• If listing reads “IN STOCK”, please email prior to purchasing and we can work out the details for the custom. Please do NOT purchase until I have confirmed your order. If your custom order is purchased prior to contacting me, please note that this may result in cancellation of order (with refund) or a delay due to insufficient processing time.
  • Orders will be handled on a first come, first serve basis. Processing time for custom orders, depending on your desired quantity, will be about 5 – 15 business days. 
  • Custom orders cannot be: layered candles, previous candles of the month, retired scents. These are sometimes restocked and layered candles are too time-consuming and too small of individual quantities for each layer to be processed as customs. I apologize but this is non-negotiable.
• To request a custom order, please email me at novellyyours@gmail.com with the following information regarding your requested custom candle BEFORE ordering: 
  • Candle Quantity & Sizes // must be a minimum of 16oz TOTAL but can be broken up into smaller sizes if desired, i.e. two 9oz, two 8oz, four 4oz, eight 2oz…
  • Candle Name // cannot be a trademark or copyright that you do not have authorization to use, ask if you have questions
  • Candle Color // I will match to the best of my ability. Please understand that specific coloring may be hard to achieve in small quantities. Not currently processing customs with swirls, splatter, drips, or mica/glitter
  • Fragrances // choose from 1-5 fragrances to blend! More than five scents tend to get lost in each other and is hard to do in such a small batch. Send me your thoughts or browse the Novelly Yours Scent Library. (Please note the library hasn’t been updated in a while so this doesn’t contain my full list!) Please list them in the order you would like them from top note (first) to base note (last). Please note that some scents are natural base and some are natural top notes. I will do my best to balance them according to your preferences.
  • Candle Container // 9oz clear glass jar OR 8oz clear tumbler) Customs may be selected in smaller sizes but must be at least 16oz minimum.
  • Label Color // it will look like the regular, traditional Novelly Yours labels. You may pick the color for the text & border. Can use image for background if provided. Image MUST be either A) stock image i.e. free for public use, B) image that you have purchased the rights to use, or C) your own personal photo. CANNOT use book covers or artwork from non-consenting artists, unless of course, you are the author and it is your own book cover.
  • Extra label with quote is no longer offered. Sorry! 

CUSTOM CANDLE IMPORTANT FAQS:

• Availability: I will be periodically updating when I am able to take on custom orders! IN STOCK on this listing means I am currently processing orders and feel free to email with all your details! OUT OF STOCK means not currently accepting requests. They will be first come, first serve. I cannot reserve any spots since I receive multiple requests to do so!
• Cancellations: Custom orders can only be cancelled if production has not been started. Please do not purchase/request a custom candle if you feel you may have to back out of it! Once I have ordered special supplies or started your custom order, I can no longer refund your money (except for shipping, if it has not already shipped).
• Returns or damages: Custom orders cannot be returned. If there is an issue in shipping or damages occur, we can take it on a case-by-case basis to assess how we will handle the issue. I must have photos in order to potentially refund money for any damages or candle issues!
• What if I don’t like how it turned out? If you are unhappy with how your candle turned out, please contact me immediately and we can try to figure out a happy solution! Please know that I am doing my best to take your ideas as you noted! Ordering a custom candle online can be exciting and tricky so please be open to a couple different possibilities. I always try to get you exactly what you ask for but sometimes scent/color combos in small batches are hard to get JUST right because of how small they are!
• Labels: Please note that since my label supplier requires a minimum of at least 50 labels, I cannot produce custom orders on the vinyl-type label that the regular Novelly Yours candles have. Custom order labels will be more like the paper texture but a nice quality. This will be the label type for ALL customs. Custom labels will be processed in the format of the regularly stocked candles. I am not currently creating any new labels in the design of those featured in the exclusive monthly boxes (photo backgrounds, etc) as those are exclusive and backgrounds are separately purchased for those designs.
• How to purchase: Please clear your custom design with me before purchasing so we both know we can create your beautiful design! After we have the OK, you may purchase through this listing according to your desired size. This candle may be purchased alongside other items you may want from the shop and they will all ship together.

Please note that custom orders will start at a slightly higher price than regular listings and may take a little bit longer lead time due to the extra time and labor required to make a one-of-a-kind creation!

BULK ORDERS | Novelly Yours is also open to bulk and wholesale orders! If you need candles for a big event, mailing, promo, or subscription box, I’d love to be considered as your candle source! Discounted pricing available for bulk orders and subscription boxes and wholesale pricing available for brick and mortar sellers as well wholesale-sized subscription box orders. Send me an email with your estimated number needed, desired container, and desired size, and I’d be happy to provide you with a pricing estimate!

LEAD TIME | Custom candles may have a bit longer lead time due since they are in small runs and I produce them alongside my regular orders and any bulk orders that I may be handling at the time. Please email me for any BULK orders & and we can work on a timeline! Regular custom orders may take 5-15 business days to process and ship.

AVAILABLE SCENTS TO CHOOSE FROM (link will take you to an Excel spreadsheet): Novelly Yours Scent Library

SHIPPING | All custom candles are hand-poured and made to order so please allow 5-15 business days lead time prior to shipping. Any (total) orders under 1lb will be shipped USPS First Class. Any orders 1lb or over will ship USPS Priority Mail (domestic). Items expected to ship within 7 – 10 business days of payment. International items will ship USPS First Class mail. (Please note that USPS First Class mail does NOT include insurance and should any issues arise with your custom candle during shipping, we will not be able to file a claim for it.)