These candles are made with all-natural soy wax. Please note that some frosting (white crystalline pattern) may occur. This is perfectly normal for soy candles and does not affect the scent or burn time. Each candle made in small batches and very minor variations may occur from batch to batch due to the hand-crafted nature of the item.
All candles are hand poured and may be made to order. Please check current processing times on check out page for more details as processing times may vary due to production load, holidays, sale rushes, and more.
US Customers: Any (total) orders under 1lb will be shipped USPS First Class. Any orders 1lb or over will ship USPS Priority Mail or UPS ground.
International Customers (shipments outside of the US): Any (total) orders under 4lbs may ship USPS First Class International. Orders over 4lbs will ship USPS Priority Mail or UPS International. Customs charges may apply to international shipments. Please note that the customer is responsible for any and all customs duties/taxes and these customs charges are not associated with Novelly Yours Candles in any way.
For any other processing or shipping questions, please refer to the Shop FAQs & Policies.