Bulk/Wholesale Inquiries

CANDLE INFORMATION

The “regular” sized stock candle is packaged in 9oz glass jars with many other options for various sizes depending on your bulk or wholesale needs. Novelly Yours offers candles in sizes such as:

2oz tins | 2oz glass jars | 4oz tins | 4oz glass jars | 8oz tins | 8oz tumbler jars | 9oz glass jars

2oz and 4oz sizes are most popular to appear in subscription boxes and other special promotional bulk orders, while the 9oz jars are the best sellers for wholesale opportunities in brick and mortar stores! 

All candles are hand-poured by shop-owner Brittany Smith in Oswego, IL (suburb of Chicago). Each candle is made with all-natural soy wax, liquid dye (when applicable), and a blend of essential and man-made oils that make up each fragrance. All tins and glass jars are designed and tested to hold candles and all wicks are zinc-free.

PRICING, BILLING, AND SHIPPING

Pricing will vary depending on desired candle size, container (tin vs jar) and for bulk orders, quantity needed. Please email me at novellyyours@gmail.com or fill out the contact form below to inquire on bulk pricing. I will reply at my earliest convenience which is usually within 24 – 48 hours.

Wholesale requests for candles to be stocked in your brick & mortar store will be processed through the wholesale website at wholesale.novellyyourscandles.com! Feel free to request an account for your wholesale needs! 

Bulk and/or wholesale pricing is available for large-quantity orders for occasions and opportunities such as:

• Subscription boxes (customizable color, name, and fragrances)
• Pre-order promotions
• Author promotions (for giveaways, book promo, mailings, and more)
• Wholesale in brick & mortar stores
• Personal special occasions such as weddings, baby/bridal shower and party favors, and more!

Novelly Yours is currently not accepting wholesale orders for items to be sold in other online shops, only brick and mortar stores. Any reselling of candles will only be permitted with the specific intent of inclusion within a subscription box/bundled package, or through wholesale for brick and mortar storefronts. 

Payment for bulk orders can be processed via credit card, bank transfer, or Paypal via invoice from Novelly Yours. Down payment/partial payment is usually requested for large bulk orders and payment in full is required before I ship your items out to you. Payment in full is requested for smaller bulk orders. I currently do not allow ordering processing on credit terms and all invoices should be paid as noted upon receipt. 

Orders for wholesale orders can be placed at the Novelly Yours Wholesale Website or via purchase order for which I can send an invoice. Orders may be paid by credit card, bank transfer, or PayPal. Orders placed via wholesale website will be processed and a separate invoice will be sent for shipping so I can properly quote shipping costs. Orders placed via purchase order will have an invoice generated and emailed including shipping costs. I currently do not allow ordering processing on credit terms and all invoices should be paid as noted upon receipt.

All shipping costs are billed to the customer on the invoice/purchase order, or customers may discuss arranging a shipment with their own Fed-Ex or UPS number. All orders will be shipped via USPS or UPS depending on size, cost, and customer’s desired method with tracking number.

PROCESSING TIME

General bulk/wholesale production time can range from 1-4 weeks upon receipt of deposit, depending on the size of the order. Please note that discussion and working out details is not a part of this processing time.

BULK: Depending on the size of the order, supplies will not be ordered until down payment is received and I cannot start production until that point. I will be happy to provide an estimated processing time based on your candle needs! If you are inquiring about an especially large order, please allow sufficient processing time.
WHOLESALE: Processing time usually ranges from 1-2 weeks upon invoice payment. I usually have a fair amount of items in stock but some items may need to be made.

CANCELLATIONS, RETURNS, DAMAGES

Any custom bulk orders may not be cancelled once the order has gone into production. Any special items specifically ordered for the custom order (specially ordered fragrances, custom labels etc) will not be refunded.

Bulk/wholesale orders that were not customized may be cancelled prior to shipment depending on order size.

Should any items arrived damaged, please take and send photos to me immediately so I may assess and properly handle. Replacements can be sent for any damaged items.

Returns on wholesale/non-customized orders only can be accepted within 90 days of purchase. Items must be unused, unlit, and in good condition. Customer is responsible for any return costs and will not be refunded shipping costs.